Privacy Policy

Last updated: June 2026

Luxury Ride Service ("we", "us", "our") operates the website luxuryrideservice.ca. This policy explains what information we collect, how we use it, and your choices. By using our website, you agree to the practices described here.

1. Information You Provide

When you submit our quote/booking form or contact form, or message us on WhatsApp, we may collect:

• Your name, email address and phone number
• Trip details — pickup and drop-off locations, date, time, number of passengers, luggage, flight details and trip type
• Any message or special request you send us

2. Information Collected Automatically

When you visit our website, for security and analytics we automatically log:

• Your IP address and an approximate location derived from it (city/region/country level — not your exact address)
• Date and time of your visit, the pages you viewed, and the page that referred you
• Your browser type and device information (user agent)

3. Cookies & Analytics

We use Google Tag Manager and analytics tools that may set cookies to understand how visitors use our site and to improve our services. You can control or delete cookies through your browser settings.

4. How We Use Your Information

• To respond to your enquiries and provide quotes and bookings
• To arrange and deliver our transportation services
• To improve our website, services and customer experience
• To detect, prevent and address security issues or misuse

5. Third Parties

We do not sell your personal information. We may share limited data with trusted service providers only as needed to operate our business, including: WhatsApp/Meta (when you choose to message us), Google (analytics), and an IP-geolocation provider used to estimate visitor location. These providers process data under their own privacy terms.

6. Data Retention

We keep enquiry and booking records for as long as needed to serve you and meet legal or business requirements. Visitor logs are kept for a limited period and then deleted.

7. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, contact us using the details below and we will respond within a reasonable time.

8. Security

We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect their personal information.

10. Changes to This Policy

We may update this policy from time to time. The "Last updated" date above shows when it was last revised.

11. Contact Us

Luxury Ride Service
6301 Silver Dart Dr, Mississauga, ON L5P 1B2, Canada
Phone / WhatsApp: +1-416-580-5858